We take our support seriously. This is why, at ADMINS, Inc. we measure our customer support response time in minutes; not hours or days!
Our in-house experts provide the highest level of customer satisfaction in the industry. In addition to having access to our expert technicians, we also offer a wide range of:
Every call is logged in a Central Relationship Management system so we can easily monitor the status and resolution of your issues.
Our customer support team is your front-line response. They have the authority to escalate your issues to our design, development and QA teams. This means that there is no red tape in getting the answers that you need – quickly.
Monday - Friday 8:30am - 5:30pm
617.494.5100 ext 2116
I cannot thank you enough! You ladies always go above and beyond with helping us, your support is always very much appreciated!
-Alicia, Budget Manager
Good morning Wendy,
Thank you and LuAnn for working with me on this yesterday afternoon. I truly appreciate your time and patience.
-Kristan, Payroll Supervisor
Thank you, everyone! This is very helpful!
Mei, Treasury and Accounting Coordinator
I am in the process of reviewing the Reports…so far so good!!!
I cannot thank you enough. Your efforts are much appreciated!!
Mark, Tax Assessor
Thank you all for being so awesome!
Marianne, Executive Administrator
[The lockbox implementation] has been ridiculously easy and successful. I am SO excited to see how much of a timesaver this is when the volume is at its highest!
Tricia, Bureau Manager
Thank you for your patience..... I completed the retest in training yesterday but needed to review all the documents today – we look good. Thank you for your help!
Cheryl, Assistant Administrative Assessor
If I could reach through this computer right now and hug you I would! [....] Thank you again for helping me out! You all have always been right there for us when we needed you and always get back to us within minutes.
Alicia, Budget Manager/Treasurer
219 Lewis Wharf Boston, MA 02110-3927 US
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